Lebanon: Head of Base / Protection Project Manager –

1.Terms of reference

Job Title: Head of Base / Protection Project Manager

Code: SR-34-824

Duty station: Zahle, Bekaa

Starting date: 15/02/2019

Contract duration: 10,5 months

Reporting to: Program coordinator for project management, Head of Mission for base management

Supervision of: 40 staffs for the whole project and base

Dependents: n/a

2.General context of the project

The Protection project in Bekaa is designed and implemented in accordance with the Lebanon Crisis Response Plan, UNHCR and INTERSOS Protection Frameworks. This project aims at reinforcing effective protection environment for Syrian refugees and other vulnerable communities in Central and West Bekaa providing access to structured and quality services. These services target individuals at risk or survivors of SGBV, as well as children and adolescents with protection concerns living in Bekaa region. The project targets vulnerable refugees and host community. Additionally, Intersos will provide legal assistance and protection monitoring. The programming promotes a strengthened protection environment for Syrian refugees through the implementation of protection outreach, capacity building of Refugee Outreach Volunteers (ROVs), provision of mobile legal services (information dissemination, counseling and assistance) and support for collective site management and coordination. INTERSOS will continue the management of the UNHCR Warehouse.

3.General purpose of the position

The position includes two main components: the management of the UNHCR funded protection project, and the global supervision of the Zahlé base and its daily functioning. On the project management, the Project Manager is responsible for the overall management, economic and financial administration of the project and for its entire implementation process, ensuring the achievement of its objectives and results. As a head of base, s/he is responsible for the coordination of essential support functions (i.e. administration, logistics, security management) to ensure a smooth running of the office. He also represents INTERSOS toward the different stakeholders.

4.Main responsibilities and tasks

Programme

Project management

· Preparing, managing and regularly updating the project activities work plan and related financial plan, ensuring timely and quality implementation in compliance with the defined project strategy as well as INTERSOS and donor guidelines.

· Providing protection-related case management services, including emergency cash assistance for the most vulnerable or high risk cases and for persons of concern with specific needs.

· Strengthening community-based interventions to prevent and protect persons of concern and survivors.

· Capacitating public institutions, non-governmental partners, and refugee and host communities to safely identify, refer and provide effective and timely response to protection violations.

· Promoting social cohesion by facilitating the participation of vulnerable Lebanese to the activities and access to the services provided.

· Undertaking regular field visits to provide technical guidance and supervision as well as regularly monitoring the progress of project activities.

· In coordination with relevant actors, developing and setting up the monitoring, complaint and appeal mechanisms necessary to guarantee quality and effectiveness of assistance.

· Working closely with colleagues in order to ensure the integration of project activities with other sectors.

· Coordinating with logistics, administration and finance units to procure all equipment, supplies and materials required to implement the project activities, ensuring cost efficiency and accountability in compliance with INTERSOS and donor regulations and procedures.

· In coordination with the administration and finance units, approving the release of installment payments to suppliers in line with the works progress.

· Preparing periodic project narrative and financial reports as well as other ad hoc reports, according to INTERSOS and donor requirements.

· Supporting the development, implementation and evaluation of the Mission strategy and programme.

· Ensuring the integration of activities with other INTERSOS projects, as well as coordinating with other actors intervening in the same area.

· Representing INTERSOS in relevant thematic working groups as well as other coordination and meetings, as needed.

Human resources:

· Addressing hiring needs for local workforce and managing contracts in accordance to guidelines provided by the Head of Mission.

· Managing project staff and promoting role-positioning, education, training, growth and assumption of responsibility.

· Supervising, motivating and appraising project staff, while promoting cohesion.

· Appraising senior project staff by means of performance appraisal forms to be shared with the Head of Mission.

· In coordination with the Human Resources Unit, carrying out recruitment procedures when needed.

· Training, coordinating and supervising the project staff and evaluating their performance.

Working relationships:

· Establishing and maintaining collaborative relations with relevant donor officers, local authorities, partners, project stakeholders and other organizations working in the project areas.

· Proactively engaging with donors, international NGO and other actors participating at sectorial coordination meetings and/or working in the project locations.

· Proactively participating in protection and relevant clusters, as well as relevant inter-sectorial coordination meetings.

· Defining the operating processes required to ensure a proper management of the project (roles, procedures, decision-making, operating processes, working methodologies, etc.).

As head of base:

Coordination and representation

· Represent INTERSOS towards stakeholders (municipalities, donors, organizations… ) in the area

· Liaise with the coordination team and share all the relevant information

· Participate to the Country coordination meeting

· Organize weekly coordination meeting at the base level

· In charge of the daily running of the office

Support to the support department, with the support of the coordinators

· Supervise the logistical department to ensure a smooth functioning, including procedures, fleet management, facilities…

· Support the admin department

· Supervise the team (attendance, general management…)

Security management

· Responsible to follo up the context in the area and the security incident

· Liaise with the security officer and HoM to take appropriate measures

Other objectives and duties:

As requested by the Head of Mission (or Programme Coordinator), for the effective implementation of the project

5.Required profile and experience

Education

Master degree in Refugee law, International Human Rights Law, Forced Migration and Refugee Studies, Gender studies or other relevant to the position.

Professional Experience

· At least 5 years in humanitarian assistance and 2 years of international relief and emergency experience in senior (Field Coordination and up) positions in a multicultural environment, preferably in emergency setting

· Previous experience in the Middle East region (desirable)

· Experience in conflict/post-conflict contexts, with experience in supporting emergency responses, access and security analysis and management

· Former experiences of base management / field coordination position

Professional Requirements

· Background in protection and human rights emergency projects, especially in SGBV and Child Protection

· Ability to set high standards for quality of work and quick adaptability and flexibility in stressful environment

· Ability to manage human, technical, administrative and financial resources.

· Facilitating and encouraging open communication in the team, communicating effectively.

Languages

· Fluency in English, spoken and written

· Arabic is an asset

Personal Requirements

· Perfect knowledge of all the phases of the PCM.

· Ability to work in partnership with local organizations and under stressful conditions.

· Excellent diplomacy skills

· Ability to delegate and work in team

· Flexibility (will have to take on responsibilities that might not be directly on his/her JD)

· Adaptability to changing work environment and possible volatile security situation

· Stress management skills: ability to work under pressure to meet tight deadlines, with peaks of heavy workloads;

· Good communication skills, both written and oral.

· Self-development, initiative-taking.

· Strong organizational and problem-solving skills with analytic approach.

· Good computing skills

HOW TO APPLY:

For further information and to apply, follow the link below:

https://intersos.knack.com/imp#intersosorg-vacancies/vacancy-details/5c0a1ee137ec4351ccce683d/

In case you encounter difficulties applying through INTERSOS' platform, you can also apply by sending your CV, motivation letter and 2 references via email to recruitment@intersos.org , with subject line: "SR-34-824 -Head of Base / Protection Project Manager – Lebanon".

Only short-listed candidates will be contacted for the first interview.