Country: Iraq
Closing date: 12 Nov 2019
INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.
Terms of reference
Job Title: Protection Manager
Code: SR-29-1190
Duty station: 40% Mosul, 60% Erbil
Starting date: 01/10/2020
Contract duration: 12 months
Reporting to: Program Manager and Protection Coordinator
Supervision of: 4 Protection Officers
Dependents: No
General context of the project
INTERSOS is an independent Italian non-profit humanitarian organization committed to assist the victims of natural disasters and armed conflicts. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, and respect for diversity and coexistence, paying special attention to the most vulnerable and unprotected people.
INTERSOS has been present in Iraq since 2003, with its main office in Erbil and programs of activities all over the country in support of IDPs and refugees. INTERSOS is partnering with several donors, among which UNHCR, DG-ECHO, UNOCHA and AICS in assisting Iraqi IDPs and refugees from Syria displaced all over the country.
General purpose of the position
The Protection Manager position is aimed at ensuring protection technical expertise for a sound implementation of the protection linked components, regardless their source of funds.
The Protection Manager will lead, coordinate and support the implementation of protection-related activities of UNHCR and the OCHA-IHF projects and in particular on the all protection-components linked activities (Case Management (including GBV and Child Protection), Legal Assistance, Mental Health and Psychosocial Support).
S/he will guarantee the overall supervision of the project team involved in protection-related activities and the economic and financial administration of the projects’ objectives and results. S/he will also oversee the capacitation of staff in view of the possible future nationalization her/his managerial position. S/he will ensure that training and capacity building needs of field protection staff are timely addressed and that the protection services and activities meet quality standards in the sector.
Main responsibilities and tasks
- Preparing, managing and regularly updating the project’s sub-component work plans in close link with the Program Manager ensuring timely and quality delivery;
- Implementation in compliance with the project strategy as well as INTERSOS and donor guidelines;
- Undertaking technical assessments of protection needs and gaps in anticipation of potential changes on protection strategies and implementation;
- Coordinating with logistics, administration and finance staff for funding and support of operations;
- Undertaking regular field visits to provide technical guidance and supervision as well as regular monitoring of the progress of Protection activities;
- Periodically updating the Protection situation analysis and informing relevant colleagues accordingly;
- Working closely with relevant colleagues to ensure the integration of Protection Mainstreaming with other sectors within the program;
- Supporting the Program Manager as needed in preparing narrative and financial reports with reference to the project’s sub-components for Protection, according to INTERSOS and donor requirements;
- Supporting the development, implementation and evaluation of the Protection Mission strategy and program in reference to the Protection sector, providing technical inputs and recommendations for new and ongoing interventions, leading and supporting the development of new proposals;
- Maintaining contacts with donors for the protection components of the project;
- Implementing a Protection Capacity Building Program, with clear timelines, steps to be undertaken and goals to be reached to capacitate national protection staff.
In her/his function of Protection Manager, s/he will be responsible for several protection components:
1.Legal Assistance
- Supervise the implementation of legal assistance activities with strong support of the Legal Officer;
- Ensure adherence of legal assistance activities to the legal assistance SOPs with the support of the Legal Officer;
- Monitor the quality of legal assistance activities including legal awareness, legal counseling, legal services assistance and court representation (including visiting activities in the field);
- Ensure that monitoring of legal assistance activities conducted by M&E include feedback from beneficiaries;
- Review weekly and monthly planning of legal assistance activities prepared by the Legal Officer;
- Receive and monitor the weekly Liquidity Plan prepared and sent by the Legal Officer;
- Lead, with the support of the Legal Officer, monthly analysis of the legal protection trends affecting the region for evidence-based advocacy.
2.Case Management (CM)
- Supervise the implementation of activities of the case management component (PwSN, CP and GBV cases) with strong support of the Case Management Officer in accordance with the CM, GBV CM and CP CM SOPs;
- Ensure the monthly monitoring of case management activities, with the support of the Case Management Officer, according to established Case Management Supervision Monitoring Tools, including spot-checks of the case management platform and through case audits;
- Receive and check the weekly Liquidity Plan prepared and sent by the Case Management Officer;
- Support the Case Management Officer in dealing with complicated high-risk cases through technically advice;
- Receive and check the monthly Case Management protection trend analysis prepared by the Case Management Officer.
3.Mental Health and Psychosocial Support (MHPSS)
- Supervise implementation and monitoring of MHPSS activities with support of the MHPSS Officer including:
- structured group PSS for adults in the intervention location in accordance with INTERSOS PSS SOPs and related monitoring tools and procedures;
- structured group PSS for children and youth in the intervention location in accordance with the CP cluster adopted PSS curriculum;
- emotional support groups;
- individual psychological counselling;
- GBV and CP prevention activities carried out by the social/PSS workers.
- Receive and check the weekly Liquidity Plan prepared and sent by the MHPSS Officer;
- Support and provide technical advice to the MHPSS Officer in dealing with complicated high-risk cases
- Receive and check the monthly MHPSS protection trend analysis prepared by the MHPSS Officer.
Monitoring and Reporting
- Ensure the capacity building of the staff on the use of the INTERSOS Management Platform (IMP);
- Revise technical reports prepared and compiled by the Protection Officers to be sent to the MEAL Department and/or to the Program Unit;
- Ensure the timely implementation of protection activities with regard to targets are on track with regard to budget and work-plan;
- Collaborate with the MEAL Department in order to ensure quality standards in the implementation of activities and feedback from beneficiaries;
- Contribute to quality reporting through protection trends analysis;
- Undertake monitoring field visit of protection activities.
Coordination and representation
- Conducting regular meetings with donor representatives and facilitate field visits as needed;
- Establish and maintain regular and collaborative relations with relevant stakeholders (partners, donors, other organizations, local authorities and institutions).
- Contribute to set programming strategies for INTERSOS Iraq with reference to the Protection sector;
- Proactively participate and represent INTERSOS in relevant working groups and relevant inter-sectorial coordination meetings at field level, contribute to the development of guidelines, standards, tools and strategies, both at the regional and national level;
- Proactively engage in bi-lateral meetings with other INGOs and NGOs active in relevant geographical areas to avoid duplication, ensure coordination and referral and work for complementary efforts.
Human resources
- Support the Protection Officers in recruitment and selection of Protection staff;
- Coordinate and supervise Protection staff and evaluate the performances of the Protection Officers;
- Train protection staff on protection concepts and related issues, the guiding principles underlying the response approach and ensure that national staff has access to external protection trainings available.
Required profile and experience
Education
- University Degree in human rights law, international relations, international cooperation, political sciences, humanitarian crisis or equivalent.
- Master’s Degree in a related field preferred.
Professional Experience
- Three to five years of relevant work experience; experience with GBV and CP programming preferred;
- At least one year of experience managing staff;
- Experience in managing protection projects (budget, procurement, logistic, HR) is an advantage.
Professional requirements
- Demonstrated ability to work within a humanitarian context (experience with IDPs is an asset);
- Very good understanding of protection, human rights law and international humanitarian law rights and international humanitarian principles;
- Computer literacy (Word, Excel, PowerPoint, GBVIMS, CPIMS)
- Excellent analytical and reporting skills on protection and human rights;
Languages
- Fluency in English (written and spoken);
- Knowledge of Arabic is an advantage.
Personal Requirements
- A high degree of flexibility and ability to work in insecure, stressful and hardship environments;
- High confidentiality, respect and non-discriminatory attitude
- Ability to work under pressure and meet deadlines;
- Strong interpersonal and communication skills.
How to apply:
HOW TO APPLY:
Interested candidates are invited to apply following the link below:
Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.
In case you encounter severe difficulties applying through the platform, you can eventually apply by sending your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “**Platform issue - SR-29-1190** –Protection Manager - Iraq”.
Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.
Only short-listed candidates will be contacted for the first interview.