INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.
Terms of reference
Job Title: Program Manager
Code: SR-29-2300
Duty station: 100% Tikrit, with constant field visits to Shirqat, Baygee, Samarra, Balad in Salah Al Din. Occasional visits to Erbil, Baghdad or areas targeted for interventions in Central-South Iraq.
Starting date: 15/03/2022
Contract duration: Until 31/12/2022
Reporting to: Programme Coordinator
Supervision of: 1 Protection Manager, 1 Deputy Program Manager, 1 Education Manager (if applicable), 1 Project Medical Referent (shared)
Dependents: Non-family duty station
General context of the project
INTERSOS has currently ongoing projects in Salah Al Din (SAD) governorate, encompassing Protection, Education and Health. Main donors are UNHCR, ECHO and IHF.
General purpose of the position
In close collaboration with the Coordination team, define and plan project objectives and priorities, identifying humanitarian needs, analysing context and humanitarian issues at stake, risks and constraints and calculating human and financial needs. Contribute, in collaboration with Head of Mission, Country Programme Coordinator, other Programme Managers and Technical Coordinators (Protection, Medical and Education), to implementation of activities and external and internal coordination in order to efficiently ensure objectives are met and improve the targeted population’s humanitarian situation.
Main responsibilities and tasks
- Represent INTERSOS within SAD programme limits, proactively participating in relevant technical coordination meetings, cluster meetings and working groups. In close consultation with the Head of Mission, Country Programme Coordinator and the Operations Manager, develop institutional contacts with local government and national partners at project level (civil society, NGOs, non-state actors, Clusters focal points, local authorities, Ministry representatives, UN agencies and donors, etc.) in order to coordinate INTERSOS activities and ensure their greater effectiveness within the local context.
- Observe the political and humanitarian situation in the program region in order ensure that INTERSOS’ charter, policies and image are respected with regards to national employees, populations, authorities and partners.
- Together with Coordination and project teams, evaluate needs by identifying the population’s status, analysing the context (environment, actors involved, etc.) and associated risks and constraints in order to define priorities and project goals and to calculate material, human and financial resources needed.
- Propose and carry out exploratory missions and rapid assessment related to INTERSOS strategy in the country, when requested by Coordination, in order to better comprehend context, priorities, constraints and population needs and design new project proposals.
- Prepare regular updates of project work-plans and related financial plans, ensuring timely and quality implementation in compliance with INTERSOS and donor guidelines and in line with the projects and overall sectoral strategies.
- Steer and supervise the implementation, monitoring and evaluation of the SAD programme in collaboration with the team, monitoring risks and threats, assessing progress made and detecting deviations and promptly proposing corrective actions.
- Provide reporting to the Programme Coordinator and other SMT members on projects' evolution and propose corrections if needed.
- Elaborate the programme institutional memory, keeping written records of individual projects and disseminating information internally about achievements, challenges and lessons learned.
- In coordination with the HR department and relevant Coordinators, plan and organise the organizational charts, distribute tasks and workload among the teams, guiding their comprehension of the issues linked to the projects and the Mission through regular working meetings and feedback, in order to ensure an efficient deployment of the resources and the achievement of the expected goals.
- Inform the field team on the instructions given by the SMT, promoting fluent, smooth written and oral communication and information flow and ensuring confidentiality .
- Contribute to ensuring INTERSOS security and safety protocols are fully respected in order to ensure safe working conditions for the project staff; report any issues of concern to the Head of Mission and other relevant Managers.
- In coordination with HR department and other relevant managers, contribute to ensuring proper application of HR policies and processes (recruitment, training, briefing/debriefing, evaluation, staff development, etc).
- In coordination with the HR department and relevant managers, identify training needs, build the capacity, coordinate, supervise and motivate staff, provide ad hoc training sessions and on-the-job training, individual follow up and coaching.
- Contribute, with the support of key protection staff, to ensuring programme staff are trained on INTERSOS PSEA/CP Policies and that these policies are respected in the area of responsibility.
- Ensure the project staff respect INTERSOS rules and regulations, and adheres to INTERSOS Fundamental Charter Values and Code of Ethics, PSEA and CP Policies.
- Constantly monitor financial supervision of expenditure.
- Contribute to supervising logistical and medical orders and project procurements, in order to ensure efficiency and early detection of obstacles and delays.
- Produce monthly internal reports and elaborate mid-term and final reports according to donor rules and regulation and INTERSOS Project Appraisal Tool, ensuring accurate data collection and timely submission.
- Conduct regular field visits to the project locations to ensure the quality of the intervention in compliance with the internal and donors' standard
- Guarantee close coordination and interaction with the other Program Managers and Technical coordinators deployed in the mission, in order to ensure consistency and harmonization of modalities of implementation, tools, approaches etc.
- Any other task that may be requested by the Programme Coordinator or Head of Mission.
Required profile and experience
Education
Master degree in humanitarian action or international development, international relations or other relevant subject, or equivalent experience.
Professional Experience
Minimum 3 years relevant work experience in the humanitarian and/or development sectors.
Professional Requirements
In-depth knowledge of Project Cycle Management. Previous experience with budget management, especially with UNHCR funds
Languages
Fluent English (written and spoken). Knowledge of Arabic is an asset
Personal Requirements
Ability to take initiative and work autonomously
Ability to achieve results effectively, considering the need for speed, scale and quality
Strong organizational and problem-solving skills with analytic approach
Strong interpersonal skills and demonstrated ability to establish effective working relations with staff, beneficiaries and other stakeholders
Ability to integrate and work well within multi-ethnic and multicultural teams
Ability to develop and maintain collaborative relationships
Willingness to work in austere and potentially hostile environments
Ability to share accommodation
How to apply:
Interested candidates are invited to apply following the link below: https://www.intersos.org/posizioni-aperte/missioni/#intersosorg-vacancies/vacancy-details/61dd922cee7184001e58f3e7/
Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS. In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “Platform issue – SR-29-2300-Position”.
Please also mention the name, position and contact details of at least two references, including the line manager during your last job. Family members are to be excluded.
Only short-listed candidates will be contacted for the first interview.