Somalia: Child Protection/IDTR Caseworker

INTERSOS is a non-profit humanitarian aid organization that works to bring assistance to people affected by natural disasters and conflicts. Established in 1992 with support from the Italian Federation of Trade Unions, its actions are based on the values of solidarity, justice, human dignity, equal rights and opportunities for all people and respect for diversity and coexistence, paying particular attention to the most vulnerable and the unprotected. In Somalia INTERSOS is active since 1992 responding to emergencies that involve IDPs and returnees populations as well as the host community. INTERSOS currently operates in Banadir, Bay, and Middle Shabelle and Mudug regions of Somalia.

Position overview:
The Child Protection/ Identification, Documentation, Tracing and Reunification case workerwill be responsible for identification, documentation, tracing and reunification of Unaccompanied and Separated Children (UASC) and their families and offers basic emotional support to vulnerable target populations.

Main responsibilities:
• Maintain daily contact with community focal points and child protection (including GBV and child protection advocates), community-based health and nutrition workers, Education and WASH staff and conduct regular community visits as part of the INTERSOS protection team outreach;
• Promote adherence to the guiding principles of Child Protection among community focal points, other community-based actors and service providers for safe and ethical referral of cases and ensuring self-determination of the UASC and other child protection cases;
• Case management and follow up of cases related to UASC after Identification and documentation, including continuous basic emotional support. Once the cases is identified the case workers is expected to to provide case management based on a child-centred approach:
a. Create a climate of trust and care;
b. Introduction, Consent procedure
c. Rapid case assessment;
d. Comprehensive best interest assessment, case action planning and implementation;
e. Case follow up & Review;
f. Preferred durable solution in discussion with the child and caregiver;
g. Case closure;
h. Final follow up (confirm the sustainability of preferred durable solution).
• Ensure the provision of comprehensive information on services available to the client, maintain coordination with service provider focal points, and ensure accompaniment and referral to service adhering to referral SOPs and “need to know” principle;
• Conduct ad hoc assessment for the provision of material assistance or/and transportation cost to reach the nearest hospitals or health clinics;
• Provide individual and group basic emotional support as agreed with the child and caregiver of the child;
• Support the M&E officer to assess service satisfaction and post-distribution monitoring of material assistance provided;
• Conduct regular follow-up visits to children in alternative care, and support informal foster families to support UASC children in their care. Immediately report to the CP Officer any issues with the care arrangements for children;
• Participate in weekly case management meetings lead by the Base CP Officer and in Best Interest Determination panels, when required;
• Support the GBV Officer with service mapping assessment and update information on service provider focal points and gaps or issues in the provision of services or adherence to GBV and CP guiding principles;
• Regularly attend Case management meetings organized by the CPWG, if requested;
• Prepare and conduct CP awareness together with the Base CP Officer and GBV team;
• Ensure the referral of any GBV or other protection cases to INTERSOS GBV team or other agencies, as per the regional referral SOPs;
• Support the Database officer and Base CP Officer in writing monthly report with the analyses of the GBV cases and respect deadline for the delivering of monthly report or any kind of urgent report;
• Adhere to INTERSOS Child Protection, Prevention of Sexual Exploitation and Abuse and Data Protection protocols and the regional referral SOPs.
• Other duties as required by Base CP Officer or CP Field Coordinator.

Qualifications and experience required:
 Minimum grade 8 certificate, previous minimum one year experience as a social worker or case worker with International and national organizations;
 Educational qualification as Teacher, Nurse or Midwife preferred;
 Knowledge of community resources and referral pathway
 Strong listening and empathy skills, as well as commitment to supporting women and children survivors/ at risk;
 Ability and motivation to work well with local authorities, local leaders and local community;
 Good cooperation skills, ability to work well independently and in a team;
 Good problem solving and social skills and creative, to think of alternative solutions;
 Stress-resilient to be able to cope with deadlines and complex problems;
 Strong organizational, interpersonal and communications skills;
 Computer literate (Word and Excel) preferred;
 Fluency in written and spoken Somali required and English language desirable;
 Willing to work extra hours and available at the weekend for emergency cases.

Application process:
Send CV and cover letter to hr.somalia@intersos.org with email heading “Child Protection/IDTR case worker - Mogadishu or direct submission to INTERSOS Mogadishu office by COB Friday 16th February 2016.