Closing date: 16 May 2018
INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.
1.Terms of reference
Job Title: Human Resources Coordinator Cameroun and Central Africa Republic
Code: --513
Duty Station: Roving Cameroun and Central Africa Republic (70%-80%) and HQ (20%)
Starting date: 28/05/2018
Contract duration: 6 months (renewable)
Reporting to: Human Resources Director (HQ) (hierarchical), Head of Missions and National Hr Coordinator (HQ)(functional)
Supervision of: HR Managers
2. General context of the project
INTERSOS is an Italian humanitarian organization on the first line that works all over the world bringing assistance to people in danger victims of natural disasters and armed conflicts.
INTERSOS, with its own humanitarian operators, intervenes to effectively meet the needs of people in crisis, with a particular attention to the vulnerable groups, as women and children. It provides first aid, food, shelter, medical assistance and basic goods. It ensures that basic needs, as education, clean water and health, are met.
Its work primarily aims at giving an immediate response in humanitarian crises by bringing emergency relief to the victims of armed conflict, drought, famine, and other natural disasters. Furthermore, its core mission focus on providing primary emergency relief and simultaneously begin to work to promote a return to normal living conditions, the resumption of dialogue and the strengthening of peace, reconstruction and growth.
3. General purpose of the position
Define, adapt, plan and supervise the implementation of human resources policies in Cameroun and Central Africa Republic missions, ensuring they are in line with the context, the operational challenges and the strategic Hr.
The HR Coordinator, in collaboration with the HOMs, contributes to the definition and implementation of the mission’s objectives and ensures the HR capacity required, sizing and improving people capabilities, contribution and active participation in order to achieve missions goals effectively. This will be done according to INTERSOS human resources vision and values.
Plans in collaboration with the HQ HR Recruiter Manager the Human Resources needs in the missions.
Works in close collaboration with the HQ National HR Coordinator to supervise all the aspects of the National staffs management, the definition of policies and strategies and the development in order to build up the career strategy and possibilities of expatriation.
Works in close collaboration with the mission HR Managers ensuring that INTERSOS is a Responsible employer in the missions of the area, supporting the proper management of HR across the board and assuming full responsibility of the HR Administrative issues in the missions.
4. Main responsibilities and tasks
Analysis of Human Resources needs:
• Contributes to plan and define the Human Resources needs in coordination with the HOM (International and National) in the missions, analyzing local capacities and supporting on identifying the optimum team set-up to properly achieve mission’s objectives and identifying key indicators in order to follow up the results, and revise the HR plan accordingly
• In close collaboration with the Hom, the relevant Coordinators and the Regional Director, plans HR operational and budget needs in order to efficiently ensure the required HR sizing and capabilities of the missions. Is responsible for the follow-up of the HR budget in collaboration with Regional Director and Regional Finance Coordinator
• In coordination with the Hom finalizes the communication for the opening of international positions (staff request) to detail the profile needed to be approved by the Regional Director, and shares it with the HQ Recruitment office
• In coordination with the Hom defines HR strategies at missions level for the National staffs to ensure the missions count with the capacities and competences needed, in the short, mid and long term (recruitment, remuneration, management and learning development plans)
• Provides advices and technical expertise to the Hom and relevant Coordinators, in order to design job profiles, organizational charts and decision-making channels for international and national positions
• Reports on HR indicators to the Hom and relevant Coordinators in order to feed decision making, planning and fine tuning of mission’s and project’s strategies
Ensure INTERSOS manages the Human Resources as a Responsible Employer:
• Is responsible for all human resources management issues of the missions, ensuring they are aligned with HR policies and Responsible Employer frame
• Ensures implementation and revision of all HR Policies for international staffs adapting standard INTERSOS policies to the missions
• Work in close collaboration with the HQ National Hr Coordinator to develop local policies defining or adapting INTERSOS standard policies to the missions
Support to local recruitment:
• Identifies the best local sources of recruitment according to the needs and objectives of the missions as well as define recruitment strategy based on the analysis of labour market with the objective of recruiting professionals and people with potentials to develop within the missions/organization
• Supervises the HR Manager ensuring that local staffs in the missions are properly recruited and that all staffs are managed according to INTERSOS HR vision, policies and values, and provides support and technical advice to the different Coordinators in order to grant fulfilment and coherence
Management of Human Resources (International and National):
• Defines and coordinates the internal communication policy, in collaboration with all field coordination teams, organizing personnel meetings and broadcasting INTERSOS values and vision, in order to boost team building, people commitment, active participation and adherence to INTERSOS values
• Ensures systematic briefings and debriefing of all International staffs in the missions and keep regular contacts to support them
• Provides expertise to Coordinators/supervisors/activity managers on how to manage HR (team management, conflict management, stress early detection, communication, meetings…)
• Facilitates the resolution of conflicts among missions staffs and looks for a viable solution in case a direct intervention is not possible
• Makes sure that cases linked to behavioural issues are prevented, detected and managed
• Ensures, in close collaboration with the relevant departments, that all international and internal movements in the missions are properly managed (visas, tickets, dates of arrival/departure, etc.) and ensures proper accommodation conditions (i.e. room, food, etc.) by informing all relevant people
• Supports and coach as an expert all the Coordinators in their role of people’s managers
Management of International staffs:
• Coordinates with the HQ HR Director for the formalization of the contract proposal to international staffs appointed
• Coordinates with HQ HR Administration to follow up HR policies in particular Rest & Recuperation, house allowance, family benefits, staff separation clearance checklist, flight booking and leaves
• Guarantees and facilitates the participation of the first missioners to the Induction in Rome HQ or in the region
• Ensures proper end of assignment, debriefing and capitalization of experiences and shares it with HR Department of Rome HQ (pool managers) for proposals of future missions
Management of National staffs in collaboration with the HR Managers:
• Ensures alignment of mission’s objectives with HR institutional objectives beyond the missions (related with future HR capacity of the organization such as supporting development of staffs beyond missions roles, promoting spaces to train new staffs (first missions) or staffs under development plans, detachment, etc…)
• Follows the HR and Administration related issues at mission level (recruitment, management and development of teams, contracting of national and regional employees’, remuneration of local and regional staff, etc.).
• Guides and supervises the HR Manager in the local implementation of a fair rewarding policy in the missions in accordance to INTERSOS policies and local regulations checking monthly calculations of salaries and taxes, in order to ensure internal equity, adequate competitiveness and legal compliance
• Ensures a good knowledge of labour market: in terms of profiles available, level of qualifications, specificities, lead or request labour market studies and benchmarking studies
• Develops the missions mobility policy according to the needs and the context and in respect with policies and standards
Development of Human Resources (International and National):
• Ensures the proper implementation of the Performance System throughout the missions, providing technical support to the coordination team in implementing and detecting training needs, in accordance to operational requirements, in evaluating people performance and in implementing the associated action plans in order to improve people’s capabilities and their end results contribution to missions goals
• In collaboration with the Pool Managers defines and/or coordinates the implementation of career development programs to high potential collaborators in order to increase long term commitment and contribution
• Promotes internal (interprojects) and external (intermissions) mobility of key staff identified and support the development of plans to ensure mobility
Follow up of legal requirements:
• Supports the Hom and the HR Managers to comply with the HR legal requirements
• Supervises and manages administrative processes for all staffs and manage conflicts when they appear, in order to ensure labour legal compliance and to improve employer branding awareness
• Is responsible to make sure that Internal Regulations and all HR related policies, procedures and administrative documents (i.e. employment contracts, payslip, etc.) are within the national legal framework
• Represents INTERSOS in meetings with Authorities and other NGOs for HR Administration related issues
5. Required profile and experience
Education
University Degree in HR management or administration related studies
Professional experience
Minimum 3 years experience in Human Resources Management
Professional requirements
- Highly able to keep confidentiality
- Able to work independently
Languages
- Fluent French
- Good knowledge of English
Personal requirements
- Good communication and problem solving skills
- Strategic vision and planning
- People Management and Leadership
- Teamwork
- Ability to work and adapt in different environments
How to apply:
For further information and to apply, follow the link below:
In case you encounter difficulties applying through INTERSOS' platform, you can also apply by sending your CV, motivation letter and 2 references via email to recruitment@intersos.org , with subject line: "--513 Human Resources Coordinator Cameroun and Central Africa Republic - Roving Cameroun and Central Africa Republic (70%-80%) and HQ (20%)"**
Only short-listed candidates will be contacted for the first interview.